7:00 – 8:40am
Breakfast on the Hill at Parliament House with the Queensland Government & Launch of 2017 National Mutual Economy Report
Ian Gillespie, CEO, RACQ
Sheena Jack, CEO, HCF
Hon. Curtis Pitt, MP, Queensland Treasurer
Terri Butler, MP, Federal Members for Griffith

9:00 – 9:20am
Leaders’ Summit Registration
Main Ballroom, Stamford Plaza Hotel, Brisbane

9:20 – 9:40am 
Summit Welcome & Research Launch 
Andrew Crane, Chair BCCM
Terry Agnew, Group CEO RAC WA

9:40 – 9:55am
Opening Remarks
Down the Rabbit hole – Modern operating realities of CMEs
Rob discusses some modern operating realities for CMEs
Rob Goudswaard, CEO of Platinum Sponsor, CUA

10:00 –10:25am
Opening Keynote
Smart Simplicity – Sophisticated Co-operation
Yves shares his ideas for increasing the competitive advantage of CMEs through the sophisticated management of complexity in organisations. Smart Simplicity is a global management system phenomenon used by hundreds of leading firms, but its deepest impact is experienced when implemented inside co-ops and mutuals. Yves talk was the smash hit of the 2016 Quebec International Summit for Co-operatives and his TED talks have been viewed by hundreds of thousands more.
Yves Morieux, Senior Partner & Managing Director, Boston Consulting Group

10:25 – 10:55am
CMEs in Conversation with Yves Morieux
A rare opportunity to find out more about the Smart Simplicity ‘rules’ in an interactive discussion with delegates moderated by Patrick Durkin, Deputy Editor of BOSS Magazine.

11:00 – 11:25 am
Morning Tea

11:25am –12:30pm
CEO Dialogue 1
Cartels or Co-operatives? In conversation with the regulators
Are CMEs understood by the regulators? Are they getting a fair deal compared to other business models?
Our panellists discuss the role of the regulator through the eyes of the ‘regulated’ Come prepared for candid debate.
Discussants: 
Dr. Michael Schaper, Deputy Chairman, Australian Competition and Consumer Commission
Stephen Cartwright, CEO, NSW Business Chamber
Madeleine Mattera, Partner & National Head of Financial Services, Grant Thornton Australia
Moderator:
Michael Janda, Senior Business Reporter, ABC News

11:25am –12:30pm
CEO Dialogue 2 
Bring on the Mutuals – what CMEs can do to fix broken markets
Our panellists discuss the many cases of mutual intervention in broken markets and where the opportunities for future growth may lie.
Discussants: 
Faye Lageu, Senior Vice President, Business Intelligence, ICMIF
Bill Wilson, Director, Agribusiness Consulting, Farm Credit Council Services USA
Martin Griffiths, Chair, Unimutual
Professor Emmanuel Josserand, Director, UTS Centre for Business and Social Innovation
Moderator:
Mark Love, Legal Director, BAL Lawyers

11:25am –12:30pm
CEO Dialogue 3
Love them or lose them – turn members from customers into raving fans
Your chance to hear from the research team behind a major new project to measure member value in CMEs, and a ‘blow by blow’ account of how the UK’s Co-operative Group won back millions of disaffected members through a clever campaign reconnecting with what it means to be a ‘good’ co-op.
Discussants: 
Professor Matthew Hall, Professor of Accounting, Monash University
Dr Paul Thambar, Department of Accounting, Monash University
Nick Crofts, President, National Members’ Council, The Co-operative Group
Moderator:
Peter Hunt, Managing Partner, Mutuo (UK)

11:25am –12:30pm
CEO Dialogue 4
Offsite VisitCME In the Frame
Site Visit: Nundah Community Enterprise Co-operative
This award-winning social enterprise manages two successful businesses, including a long term contract with Brisbane City Council, turning over almost half a million dollars a year. Twenty members with a disability have secured work through the co-operative, they collectively control the organisation and more than 80% of their income is derived from trade. What’s their secret? Ownership is key. Helping people to own a problem and to secure the means with which to address it, can unlock their creativity, drive and entrepreneurship. Join members of the co-op for morning tea to hear about a radically different approach to the way we think about social impact investment and enterprise building.

12:30 pm – 2:00 pm
BCCM Long Lunch

2:00 – 3:05 pm
Plenary Panel
Risky Business & Near Death Experiences
Join three outspoken speakers for a ‘no holds barred’ insiders take on what it takes to survive as a CME in current operating environment. The Co-operative Group (UK) and CBH Group (Aus), the two largest co‑operatives in either country, have recently survived a slew of challenges to their co-operative structure whilst Bega Cheese some time ago, took a different path.
Nick, Wally and Barry have courageously agreed to candidly discuss ‘near-death’ experiences: Do you dare miss this?
Panellists: 
Nick Crofts, President, National Members’ Council, The Co-operative Group
Wally Newman, Chairman, CBH Group
Barry Irvin, Executive Chairman, Bega Cheese
Moderator:
Michael Janda, Senior Business Reporter, ABC

3:05 – 3:10 pm
Break on the run

3:10 – 4:10 pm
Challenge Breakout 1:
Digital Progress – mega trends and opportunities
Is blockchain just another digital thought bubble or a serious game changer for customer and member retention? These digital trends and more will be discussed.
Panellists: 
Faye Lageu, Senior Vice President, Business Intelligence, ICMIF
Andrew Crane, Chair, BCCM
Nick Giurietto, Chief Executive, Australian Digital Commerce Association
Moderator:
Professor Tony Travaglione, Pro Vice-Chancellor of Business and Law, University of Newcastle

3:10 – 4:10 pm
Challenge Breakout 2:
Co-operative finance and insurance; and other Ag trends
Why is it that farmers in the States can self-insure and self-finance through their co-operatively owned farm credit societies? Scale is not the whole story as Bill Wilson will show.
Join this breakout session for an in-depth conversation about how we apply some key learnings to the Australian agriculture sector.
Panellists: 
Bill Wilson, Director, Agribusiness Consulting, Farm Credit Council Services, USA
Fiona Simson, President, National Farmers Federation
Bridget McKenzie, National Senator for Victoria, Co-Chair Parliamentary Friends of Mutuals and Co-operatives
Moderator:
Frank Kelloway, Partner, Deloitte Private

4:15 –4:35 pm
Accessing Chinese markets
C to C Trade and e-commerce in Asian markets
Keynote Speaker:
Mr Wang Hanmin, Vice President, All China Federation of Supply & Marketing Cooperatives

4:35 – 4:45 pm
Closing Address:
New era of co-operative capital
Peter will discuss latest developments in reforms to capital markets for mutuals. He will look at current
Government interest in enabling capital raising for mutuals in Australia and compare this with similar
developments abroad.
Peter Hunt, Managing Partner, Mutuo (UK)

4:45 – 5:00 pm
Final Remarks
Join Peter for his’ key take-aways’ from the Summit
Peter Lock, CEO of Platinum Sponsor, Heritage Bank

5:00 – 6:00 pm
Networking Drinks
Join your fellow delegates over networking drinks